Standard plans
Choose a self‑serve plan that matches your scale, or explore our custom option for more advanced technical and business requirements.
Starter
Small shops- Simple Search: Unlimited
- Advanced AI Search: 20,000
- AI mode messages: 800
- Free trial: 7 days
- Max products on store: No limit
- Shop products update: Every 1h
- Automatic renewal
Basic
Medium shops- Simple Search: Unlimited
- Advanced AI Search: 180,000
- AI mode messages: 3,200
- Free trial: 7 days
- Max products on store: No limit
- Shop products update: Every 1h
- Automatic renewal
Business
Large businesses- Simple Search: Unlimited
- Advanced AI Search: 600,000
- AI mode messages: 10,000
- Free trial: 7 days
- Max products on store: No limit
- Shop products update: Every 1h
- Automatic renewal
Compare plans
Annual billing gives you a lower effective monthly rate, billed upfront for the full year.
Monthly billing is charged in advance each month. Annual billing offers better long‑term value.
Core search capabilities
Simple Search
A fast non‑AI search mode with response times up to 10 ms. Suitable for straightforward product lookups and instant results.
Advanced AI Search
The search engine automatically switches to advanced AI search when needed, based on shopper intent. Queries are processed in up to 300 ms. Additional 1,000 searches cost $1 and are billed in batches.
AI mode messages
AI mode lets shoppers search using natural language, full sentences, and descriptive product intent. It helps users find products when standard search is not enough. Additional 100 messages cost $4 and are billed in batches.
Free trial
Every plan includes a 7‑day free trial so you can test the full experience before committing.
Included platform features
- Instant Search
- Synonyms
- AI suggestions
- Suggestions guiding users toward AI mode
- Custom styling
- Search analytics
- AI mode analytics
- Powerful dashboards
- Export data
- Redirections
- Daily indexing
- No‑code integration
Integrations
- Shopify
- WooCommerce
- PrestaShop coming soon
- REST API
- More integrations coming soon
Security
- GDPR compliance
- SSL
Support
- Documentation
- Email support
- Helpdesk support
- Personal onboarding
Can't fit any plan?
This option is designed for businesses that need a tailored implementation, deeper technical flexibility, or a fully branded search experience. We can also provide a dedicated search widget customized to your store and business requirements.
Pricing is tailored to your use case, traffic volume, and technical scope.
mail Contact us for a custom quoteUsage‑based pricing
*Prices do not include volume discounts. Contact us for enterprise pricing.
Your Monthly Plan
- 100,000 Simple searches — $0.00 USD
- 1,000 AI searches — $1.50 USD
- 0 Messages — $0.00 USD
The billing period is defined during the agreement stage.
API custom plan features
Find the best solution for your needs. Contact us to discuss the Custom API plan.
Pricing model
Custom
Monthly billing is charged in advance each month. Annual billing offers a lower effective monthly rate and is billed upfront for the full year.
Usage and scale
Number of chats
The plan includes a custom number of chats based on your business needs. Each additional chat is billed at $0.052. Spam chats are not counted.
Product synchronization
Synchronization intervals can be configured to match your operational and catalog update needs.
The Custom API plan includes all features available in the standard application plans, plus the additional capabilities listed below.
Advanced capabilities
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AI photo embedding A mechanism for embedding product photos to improve recommendation and response accuracy.
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Theme Builder Customize colors, typography, and the assistant's overall presentation to match your brand.
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White label Remove Cartally branding and deploy the experience as your own.
Analytics
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Users & Actions Track user activity and behavior across the search experience.
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Calls Collect data about user conversations, including prompts and AI‑generated responses.
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Product data Analyze which products are recommended and which ones attract customer attention.
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Export data Export data in common formats such as .xlsx, .csv, and .pdf.